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Murder, Rape, Theft
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Citizens Advice Bureau The Citizens Advice Bureau service offers free, confidential, impartial and independent advice. You can find out details of your local CAB by using the website's online directory (see link on right) or by looking up its local offices in your telephone directory.
Consumer Credit Counselling Service The service offers free advice and information to those affected by debt. Consumer Credit Counselling Service Tel: 0800 138 1111
National Debtline A helpline that offers confidential and independent advice to those in debt. National Debtline Tel: 0808 808 4000
Advice UK The new name for the Federation of Information and Advice Centres. It is a large network of advice-providing organisations. Telephone: 020 7407 4070 or visit its website. For agencies in Northern Ireland, contact the Association of Independent Advice Centres on 028 9064 5919.
Credit reference agencies The following agencies hold information about people's credit histories. When you apply for a loan or credit card, this information is taken into account before any deal can be approved. You can always check your credit history to make sure the information is correct, by contacting these agencies. Experian Ltd Equifax Credit Information Ireland:
Information Commissioner The commissioner is responsible for enforcing the law regarding data protection and freedom of information Information Commissioner Tel: 01625 545 745
The Insolvency Service The service provides information for individuals and businesses affected by insolvency. The Insolvency Service Tel: 020 7291 6895
Council of Mortgage Lenders The CML represents the interests of mortgage lenders in the UK Council of Mortgage Lenders Tel: 020 7437 0075
Financial Ombudsman Service the Financial Ombudsman Service provides consumers with a free, independent service for resolving disputes with financial firms Financial Ombudsman Service Tel: 0845 080 1800 Financial Services Authority The FSA aims to maintain efficient, orderly and clean financial markets and help retail consumers achieve a fair deal The Financial Services Authority Tel: 020 7066 1000
Financial Services Compensation Scheme The FSCS may pay compensation if an authorised firm is unable to pay claims against it. Financial Services Compensation Scheme Tel: 020 7892 7300 Fax: 020 7892 7301
General Insurance Standards Council The council is the watchdog established to set, monitor and enforce standards in all areas of general insurance, including the fair treatment of customers. General Insurance Standards Council Tel: 020 7648 7800
The Institute of Chartered Accountants The Institute of Chartered Accountants is the largest professional accountancy body in Europe, with over 125,000 members. Institute of Chartered Accountants in England & Wales Tel: 0207 920 8100
The Institute of Chartered Accountants of Scotland CA House Tel: 0131 347 0100
Institute of Financial Planning The Institute is the professional body that represents those involved financial planning. Institute of Financial Planning Tel. - 0117 945 2470
Office of Fair Trading The OFT protects consumer rights and ensures that business compete fairly Office of Fair Trading Tel: 08457 22 44 99
Consumers' Association The Association campaigns on key issues related to consumption of goods and services Consumers' Association Tel: 020 7770 7000
The Consumer Credit Association The Consumer Credit Association represents businesses involved in the UK credit industry Consumer Credit Association Tel: 01244 312044
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